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3-POINT Announces Release of TechInsight v2.2

Denver, January 7th, 2005 The latest release of TechInsightTM , version 2.2, was announced today by 3-POINT Technologies, Inc., provider of business intelligence solutions for field services nationwide. TechInsightTM is a webbased scorecard application that incorporates rigorous analysis and provides detailed information on operational data.

"Our customers have relied on TechInsight for years to manage and benchmark their operations, so our goal with this release was to provide even more value to our clients. This release of TechInsightTM provides our customers with additional reporting, charting, and intuitive event correlation" says Ryan Ballagh Vice President of Implementation at 3-POINT Technologies, Inc. "We incorporated the wish list from our clients and more. I’m really pleased with the functionality, and the feedback from the customer beta teams was very positive."

As with all new version releases, TechInsightTM v2.2 was provided to existing clients at no charge. TechInsightTM now provides a much broader view of the operations incorporating the following metrics:

  • Primary Reports such as:
    • Efficiency (compares actual time taken to order specific objective times derived from TechInsight)
      Quality (intelligent repeat percentage that counts jobs within a technician’s control)
      Safety or Hazard (configurable by client - typical example for gas company is a turn-on followed by a leak call within a specified time frame)
      Work Time (a view of time coded to orders and driving compared to overall payroll time codes)

  • Analysis Reports and Modules such as:
    • Incentive Compensation Module (ICM) - Pay for Performance module that has been accepted by union and management teams as a fair and accurate method for determining bonuses or pay)
      Revenue Module - Provides detail on revenue collected vs. billed vs. billable items by job type, part type, etc.
      Capacity Reporting - Providing the field with a new method for forecasting and resource management
      Inventory Reporting - Quickly identifies special order parts that should be considered for stocking

    3-POINT Technologies, Inc. deploys, hosts, and manages TechInsightTM from a centrally managed data center. The TechInsightTM application is delivered over secured internet connections on a subscription basis using common internet browsers such as Internet Explorer, Netscape, and Mozilla FireFox.

    About 3-POINT Technologies
    3-POINT Technologies, Inc. is a privately held developer of business intelligence software solutions for telecommunications, natural gas, electric, water, waste management, and home services companies throughout North America. By combining new and traditional ways of viewing and managing operations, 3-POINT is quickly becoming the preferred choice for field service companies throughout North America.

    For More Information
    Visit: www.3ptt.com
    Email: press@3ptt.com

    3-POINT Technologies, Inc., the 3-POINT logo and the phrases and marks relating to other 3-POINT products and services discussed in this press release constitute one or both of the following: (1) registered trademarks and/or service marks of 3-POINT in the United States and/or other countries or (2) intellectual property subject to protection under common law principles. All other names and marks mentioned in this document are properties of their respective owners.
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