TechInsight is a Zero Footprint application that is easily deployed and scalable throughout your company. 3-POINT provides maintenance, support, and software upgrades at no additional cost.

Data Reconciliation
TechInsight integrates data from multiple platforms and intelligently maps this data into meaningful information. Using a waterfall logic to ensure that the correct instance of data is used where there are multiple records for a work order number, premise id, and status code allows for a clear view of the data.

OLAP
TechInsight is an On Line Analytical Processing (OLAP) application that provides fast access to large volumes of summarized data through a powerful multidimensional database. Additional detail is quickly retrieved producing the granular data that comprises the summary information with the same business rules applied. The multidimensional database allows data to be viewed in different slices and angles based on the parameters selected. The best part - everything ties out for a consistent, accurate view of your operations.

ASP Model
TechInsight is delivered via the Application Service Provider (ASP) model allowing for quick implementation, low cost, and an impressive return on investment. This delivery method requires no new systems or system replacement, virtually eliminates the need for internal IT support, is quickly deployed throughout the company, and includes 3-POINT support and analysis. The subscirption based service is a pay as you go operating expense determined by the number of technicians processed each month and not priced by the number of user "seats".

Maintenance & Support
TechInsight is hosted and maintained by 3-POINT allowing your IT organization to focus on higher priority projects. Software upgrades are automatically deployed when they are available - at no additional cost. Our support group consists of implementation managers and analysts that are familiar with your company - not some call center rep that is reading from a script. Executive contact information is also provided in the event that your issue requires escalation.

Low Cost / High ROI
Our goal at 3-POINT is to present you with the biggest "no-brainer" decision you can make this year. Our pricing model provides a fast implementation with a monthly fee that fits easily into your budget. Since the payments are spread out over time, the break even point is realized much sooner (usually within 2-3 months) than if the full price was paid up front. After the break even occurs, the return on investment continually increases - making this an intelligent decision in both the short term and long term