Intelligence

TechInsight is specifically designed for field services - providing more intelligence to field service companies than any other application.

Business Rules Integration
TechInsight incorporates company specific business rules into each metric and report allowing for information that is pertinent to your operations. These business rules are applied to all levels of the company for a consistent view of your operations - eliminating the question of "what criteria was used for this report?".    

Statistically Determined Work Standards
TechInsight incorporates order specific objective times that are calculated once the order is completed. This allows for accurate information on the primary job type, task codes, materials used and other attributes that have a real impact on the time required to complete an order. No other product provides this level of detail and accuracy!    

Executive Dashboard
TechInsight's dashboard provides easily interpreted information at glance. Current period snapshots, year to date summaries, and visual indicators allow each user to easily zero in on the metrics that are important to the company. A single click of the mouse provides the next level of detail.    

On-Demand Reporting
TechInsight provides for on-demand reporting at all levels of the company from technician to CEO. The web-based interface is intuitive and easy to navigate. Drill down reporting allows the user to quickly go from summary level data to individual technicians or orders with the click of a mouse. Visual indicators show adherence to target and data trends quickly. Charts and graphs provide a more visual display of the information.     

Reporting Modules
Customize TechInsight with add-on reporting modules allowing you to further define your reporting capabilities. Here are a few of the modules currently available: Intra-day reporting (RouteView module), Contractors module, Revenue reporting module, Inventory tracking module, Home garaged module , and a GIS / GPS module.